HCP Anywhere User Help

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Viewing deleted files and folders

By default, the Files page in the User Portal does not show files and folders that have been deleted or old deleted versions of files.

You can show or hide deleted files and folders by selecting the Show Deleted Items option above the list of files. You cannot view deleted files inside a mobilized data share.

When you click on a deleted folder, the Files page lists the files and folders that were in the folder when it was deleted. All files and folders in a deleted folder are also deleted.

If you accidentally delete a file or folder, you can get it back by using the User Portal to restore it. For information on doing this, see Restoring deleted files and folders.

You can also view your old files and folders. This includes viewing files and folders that are currently deleted. For more information, see Downloading old files and folders.

Important: HCP Anywhere keeps deleted files and folders for a limited amount of time after the file or folder was deleted. When that time is up, HCP Anywhere permanently removes the deleted file or folder and you can no longer restore or view the contents of these items.

For information on how long your HCP Anywhere system keeps deleted items, see your HCP Anywhere administrator.

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