HCP Anywhere User Help
Using the HCP Anywhere desktop application, you can backup folders from your computer. Once a file or folder is backed up, it appears in the User Portal and on your HCP Anywhere mobile devices. You can then view, browse, and download your backup files and folders like you would any other file or folder.
Backup files and folders are protected on the HCP Anywhere server. While the desktop client is running, any changes you make to your backup files and folders are also uploaded to the server. In this way, backup files and folders are not only protected but also up to date for whenever you may need them.
Backup files and folders do not sync to your HCP Anywhere desktop clients. This means that even though backup files and folders appear in the User Portal and your mobile devices, they don't appear in the HCP Anywhere desktop application folder.
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Note: Your HCP Anywhere system may not have Backup enabled. |
When you back up a folder on a Windows computer, it then looks like this on your computer:
When you back up a folder on a Mac computer, the folder continues to looks like any other regular folder. It does not have an identifying icon as a backup folder does on a Windows computer.
When you first back up files and folders from your computer, a folder appears in the User portal and on your mobile devices. This is the backup parent folder.
All the files and folders you backup from a computer are stored in the backup parent folder. The parent folder has the name of your computer and a shield icon so that it easily identifiable. For example, if the name of your computer is JSMITH, the parent folder looks like this:
USWAL-JSMITH
Each computer has its own parent folder. For example, if you're using the backup feature on two computers, you will have two parent folders in your User Portal. In this way, all the backup files from a single computer are kept together.
These considerations apply to working with a backup parent folder:
•You can rename and move a parent folder. However, the files and folders inside the parent folder cannot be moved.
•You cannot move or upload any files or folders into or out of a parent folder.
•You cannot move a parent folder into another parent folder, a Team Folder, a shared folder, or a mobilized data share. However, you can move a parent folder into regular folders.
•Even when a backup folder is in a regular folder that is syncing, backup files and folders do not appear in your desktop client's synced folder.
The following applies to sharing backup files and folders:
•If link sharing is enabled, you can share links to your backup files and folders. Links to a backup folder are read access only. A user who receives a link to a backup folder cannot upload any files into the folder.
•Backup folders cannot be converted into a shared folder or Team Folder.
For more information on sharing links, see Sharing links to files and folders from the User Portal.
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