HCP Anywhere User Help

You are here: Using the User Portal

Using the User Portal

You can use the HCP Anywhere User Portal to manage your files, your account, and the devices that you have registered with the system. You can also use the User Portal to view your HCP Anywhere activity.

If you don't take any action in the Portal for a certain amount of time, it may automatically log you out. The exact amount of time is determined by the HCP Anywhere system configuration.

Notes: For you to access the User Portal:

TLS 1.1 or 1.2 needs to be enabled for your web browser. Additionally, SSL 2.0 and SSL 3.0 need to be disabled.

Javascript must be enabled in your browser.

With Internet Explorer:

oThe security level cannot be set to High for the User Portal site.

oCompatibility View should be disabled. The User Portal does not function correctly when displayed in Compatibility View

This section contains these topics:

Supported browsers

Logging in

About network login

Managing your account

About User Portal notifications

Getting additional help

Logging out

Troubleshooting the User Portal

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