HCP Anywhere User Help

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Viewing the upload status of your backup files and folders

While the HCP Anywhere desktop application is running, backup files and folders continuously upload to the server. This means that any changes you make to your files and folders are also made on the backup versions of those files and folders.

The upload status of a folder tells you whether the files in that folder are being uploading correctly. If any files aren't being uploaded correctly, you can see which files are unable to upload and details on why.

To view the upload status of a backup folder:

1.If the desktop application is not running, start the application.

2.Do one of these:

oOn a Windows computer, right-click on the application icon ( ) on the taskbar.

oOn a Mac, click on the application icon ( ) on the menu bar.

3.In the menu that appears, click on Manage Backup Folders folders.

The Backup Folder Management window opens.

The Status column shows the status of each folder:

oNo Issues — Your files are being uploaded successfully.

oIssues — One or more files cannot be uploaded successfully.

4.Optionally, view the files that have issues. To view a list of the files that have issues in a folder:

a.Select the folder you want.

b.Click on Details.

A window opens. The window lists the files that could not be successfully uploaded. Next to each file name is a description of why the file could not be uploaded.

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