HCP Anywhere User Help

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Viewing synchronization status

The File Synchronization Status window in the desktop application shows the synchronization status of files in your synced folder. This window lists:

The total number of changes to be synchronized, along with this icon:

Details for up to four files currently synchronizing. For these files, the window shows the filename, size, synchronization progress, and an upload icon (  ) or download icon (  ).

The last ten files to finish synchronizing. For these files, the window shows the filename, size, an upload icon (  ) or download icon (  ), and the time synchronization was completed.

Up to one hundred conflict files and files that cannot be synchronized, along with these icons:

oFor files that cannot be synchronized:

oFor conflict files:

For information on:

Conflict files, see Handling conflicts.

Reasons why file synchronization may fail, see Synchronization errors.

To view the File Synchronization Status window:

1.If the desktop application is not running, start the application.

2.Do one of these:

oOn a Windows computer, right-click on the application icon ( ) on the taskbar.

oOn a Mac, click on the application icon ( ) on the menu bar.

3.In the context-menu, click on File synchronization status.

Tip: To view a file in Windows Explorer or Mac Finder, right-click or control-click on synced file in the File synchronization status window and select Open in Explorer or Show in Finder, as applicable.

On a Windows computer, file synchronization status is also indicated by icons on files in the synced folder. For more information on these icons, see File status icons (Windows only).

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