HCP Anywhere User Help
The mobile app displays the content of files differently depending on the device you're using:
•On Android devices and Windows Phones, you view a file by opening it in another app on your device.
•On Apple devices, the mobile app itself can display the contents of many types of files.
When you try to view a type of file that the app can't display, the app displays the filename, type, and size of the file, but not its contents.
While online, you can view the contents of any of your files. When you view one of your files, the app downloads the file and temporarily stores it in a cache on your device.
While offline or unable to connect to the HCP Anywhere system, you can view only the contents of:
•Files that you have recently viewed (that is, files that remain in the cache on your device).
•Files that you have added to your favorites.
You cannot view the contents of a file that is larger than the size of the cache or the maximum file size limit for the app. You can configure both of these limits.
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Note: When you view the contents of one of your favorite files, the app retrieves the latest changes to the file, if possible, and updates the copy of the file stored on your device. When you do this: •If the app cannot retrieve the latest changes (for example, if it cannot connect to the HCP Anywhere system), the app displays the copy of the file stored on your mobile device. •On an Apple device, if the size of the file has grown larger than the maximum file size limit, the file is removed from your list of favorites. |
For information on:
•Configuring the size of cache, see Configuring the file cache
•The maximum file size limit, see Configuring file size limit
•Viewing recently accessed files, see About cached files
•Adding files to your list of favorites, see Working with favorites
To view the contents of a file:
1.Navigate to the file that you want to view.
2.Tap the row for the file.
The app downloads the file. When the download is complete, one of these happens:
oThe file opens in the default app on your device for that file type.
oHCP Anywhere displays a list of apps on your device that can open the file.
Select an app from the list.
The selected app opens to the default view for the file.
1.On either the Files or Favorites tab, navigate to the file you want to view.
2.Tap the name of the file.
The app displays the contents of the file.
If the file is not stored in the cache on your device, the app displays a progress bar under the name of the file while retrieving the file from the HCP Anywhere system.
When you view the contents of a file, the mobile app displays a toolbar that allows you to perform certain actions on the file. On an iPad, this toolbar is always visible when you view the contents of a file. On an iPhone, you need to tap the screen to bring up the toolbar.
Additionally, on an iPad, you can tap the show/hide icon ( or
) to show and hide the list of files.
For information on using this toolbar to:
•Add or remove the file from your list of favorites, see Adding files to your favorites.
•Share a link to the file, see Sharing links to files and folders from the mobile application.
•Send files to other apps, see Viewing files in other mobile apps
1.Navigate to the file that you want to view.
2.Tap the row for the file.
The app downloads the file. When the download is complete, one of these happens:
oThe file opens in the default app on your device for that file type.
oHCP Anywhere displays a list of apps on your device that can open the file.
Select an app from the list.
The selected app opens to the default view for the file.
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