HCP Anywhere User Help
With the desktop application, you can work with shared folders and Team Folders as you would with any other folder on your computer.
On a Windows computer, shared folders and Team Folders in the synced folder have there own icons.
The following is the shared folder icon:
The following is the Team Folder icon:
On Mac computers, shared folders and Team Folders look like regular folders. They do not have an identifying icon.
These considerations apply to working with shared folders:
•For best results when renaming, moving, leaving, or deleting a shared folder, use the User Portal instead of the desktop application to make the changes that you want. This way, the system immediately synchronizes the changes to all your devices. If you make the changes from the desktop application, the changes must be synchronized first to the system and then to the rest of your devices.
When synchronizing a shared folder or Team Folder you can:
•Turn off file synchronization for a shared folder or Team Folder. When you do this, the folder no longer appears or takes up space on your HCP Anywhere desktop application. You can still view the folder from the User Portal and your HCP Anywhere mobile applications.
For information on enabling and disabling synchronization, see Configuring synchronization for a shared folder.
When moving folders consider the following:
•You cannot move a shared folder into another shared folder or a Team Folder.
•You cannot move a Team Folder into another Team Folder or a shared folder.
•On a Windows computer, when you move a shared folder or Team Folder to another location outside of the synced folder, the folder continues to display the shared and Team Folder icon even though the folder is no longer shared.
When deleting a shared folder consider the following:
•If you are the owner of the shared folder, the folder is deleted from both your devices and the devices of the other members of the folder.
•If someone else is the owner of the shared folder , the folder is deleted from your devices, but not from the devices of other members of the folder.
To regain access to a shared folder, the owner of the folder needs to invite you to the folder again.
When deleting a Team Folder consider the following:
•The folder is deleted from your devices, but not from the devices of the other members of the folder. This applies to members with all roles. However, the last manager of a Team Folder cannot leave the folder.
•If you are the last manager of the folder and delete it from a desktop application, the folder is removed from the desktop application but is not deleted. Instead, it remains in the User Portal and on your mobile devices as a non-syncing folder.
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Note: Even though the last manager of a Team Folder cannot leave the folder, they can still delete the Team Folder in the Shared Folder window or invite another person to folder as a manager. |
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