HCP Anywhere User Help

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Viewing your list of favorites

In the mobile app, you can view the list of all the files that you've added as favorites. The app lists your favorite files in alphabetical order.

For each file in the list, the app displays:

The name of the file

The size of the file

The time at which the file was last modified

On an Android device or Windows Phone, if no local copy of the file exists, No Local Copy. This happens when you add a file to your favorites, but the app fails to download and save a local copy of the file. In this case, you do not have offline access to the file.

For information on resolving this situation, see Troubleshooting the mobile app.

On the Settings screen, you can view the amount of space that your favorites are occupying on your mobile device. On Android devices, you can also view this information above the list of your favorite files.

For information on viewing the Settings screen, see Managing the mobile app.

To view the files that you have added to your favorites:

On an Apple device, tap the Favorites tab on the tab bar.

On an Android device:

1.In the list of your files and folders or on the Search Results screen, if you have any files or folders selected, deselect them.

2.On the action bar, do one of these:

From the Search Results screen, tap the view favorites icon:

From the list of files and folders:

a.Tap the overflow icon (  ) or, if overflow icon isn't visible, tap the Menu button on your device.

b.Select Favorites from the menu.

On a Windows phone, swipe left or right to navigate to the favorites screen.

While viewing the list of your favorite files, you can:

View the contents of a file (for information, see Viewing files in HCP Anywhere)

Share a link to the file (for information, see Sharing links to files and folders from the mobile application)

Remove the file from your favorites (for information, see Removing files from your favorites)

On an Android device, delete one or more files (for information, see Deleting files and folders)

On a Windows Phone, remove all your favorites (for information, see Remove all of your favorites)

Quickly navigate to the folder that contains one of your favorite files. To do this:

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