HCP Anywhere User Help

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Working with your synced folder

The desktop application creates a special synced folder on your computer. You can use this folder as you would any other, but the changes you make to it are automatically synchronized with the HCP Anywhere system and your other devices.

Important: The synced folder may contain a number of hidden folders with names that include .hcpaw. To ensure that the desktop application functions properly, do not rename, move, or delete these folders or edit their contents.

Location

You specify the location of the synced folder when you start the desktop application for the first time. After you specify a location for this folder, you cannot move or rename it.

Opening the folder

You can open the synced folder from the application icon on the taskbar (on a Windows computer) or menu bar (on a Mac). For instructions on doing this, see Opening your synced folder.

Working with folder contents

When you move or rename a file, a new copy of the file is created and the original copy is deleted from all your devices. The deleted copy is still accessible from the User Portal. For information on viewing deleted files, see Viewing deleted files and folders.

On a Windows computer, files in the synced folder are marked with icons that display the synchronization status of the file. For more information on these icons, see File status icons (Windows only).

Additionally, on a Windows computer, shared folders and Team Folders in the synced folder are marked with there own icons.

The following is the shared folder icon:

The following is the Team Folder icon:

On Mac computers, shared and Team folders do not have identifying icons, and look the same as regular folders.

You can perform these HCP Anywhere-specific actions on files and folders in the synced folder:

Share a link to a file or folder. For information, see Sharing links to files and folders from the desktop application.

Share a folder. For information, see Sharing a folder from the desktop application.

Open the User Portal to the folder that contains the selected file or folder. For information, see Opening the User Portal from the desktop application.

Open the User Portal to the file history page for the selected file. For information, see Viewing file history from the desktop application.

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