HCP Anywhere User Help
If you want to stop using HCP Anywhere on your computer, you can disconnect your computer from the HCP Anywhere system by deregistering your computer.
You use the User Portal to deregister your computer from HCP Anywhere. For instructions on doing this, see Disconnecting devices from HCP Anywhere.
Deregistering your computer has these effects:
•The computer is removed from the list of devices on the My Devices page in the User Portal.
•The computer no longer counts towards your device quota. Your administrator determines how many computers and mobile devices you can register.
•Your synced folder and all of its contents are deleted from the computer. Your files are not deleted from HCP Anywhere or the other devices that you have registered.
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Note: When you deregister your computer, if the desktop application is not running or if the system cannot connect to your computer, the contents of the synced folder are not be deleted until the application is restarted or the connection is reestablished. |
•The desktop application remains on the computer, but your settings and configuration are removed.
If you restart the application, you will be prompted for initial configuration and registration information as you were when you started the application for the first time. For information on registering the desktop application, see Installing the Windows desktop application or Installing the Mac desktop application.
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Notes: •If one of your devices is lost or stolen and you can't access the User Portal to deregister it, ask your HCP Anywhere administrator to deregister the device for you. •If the application on one of your devices is inactive for too long, the HCP Anywhere system automatically deregisters the device. Ask your HCP Anywhere administrator about your system's automatic deregistration settings. |
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