HCP Anywhere User Help

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Downloading files and folders

You use the Files page in the User Portal to download current files and folders. When you download multiple items at the same time, the items you selected are all downloaded in a single .zip file.

You can download deleted files only in certain situations. For information, see Restoring deleted files and folders and Viewing versions of a file.

You can also download your old files and folders. For more information, see Downloading old files and folders.

To download files and folders:

1.On the My Files page, do one of these:

oNavigate to the folder that contains the files and folders that you want to download.

oSearch for the file or files that you want to download.

Tip: To quickly navigate to conflict files (if you have any), click on the Conflicts notification at the top of the Files page.

For information on conflict files, see Handling conflicts.

2.Do one of these:

oClick on the name of a file.

oCheck the box for each file or folder that you want to download. Then click on the download button ( ).

oTo download all files and folders listed, check the box at the top of the list.

oRight-click on the row for a file or folder. Then, from the menu that appears, click on Download.

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