HCP Anywhere User Help
To manage the amount of cellular data that the app uses, you can limit the size of the files that the app can transfer to and from the HCP Anywhere system.
These considerations apply to this limit:
•On an Apple device:
oFor a file that's larger than this limit, you cannot view the contents of the file or add it to your favorites.
oFor a file that you've added to your favorites, you can modify the file from another one of your devices so that the file grows larger than the file size limit for the mobile app. When you try to view the file or update the contents of your favorite files, the app displays an error message and removes the file from your list of favorites.
oWhen you lower this limit, any favorite files that are larger than the file size limit are deleted from your device.
oYou can upload files that exceed this limit.
•On an Android device or Windows Phone:
oFor a file that's larger than this limit, you cannot download the file from the HCP Anywhere system. You can add the file to your list of favorites, but no local copy will exist on your device while the file remains larger than the file size limit.
oFor a file that you've added to your favorites, you can modify the file from another one of your devices so that the file grows larger than the file size limit for the mobile app. When you try to view the file or update the contents of your favorite files, the app fails to download the latest version of the file but does not remove the saved copy of the file from your device.
oYou cannot upload files that exceed this limit.
The file size limit cannot be greater than the size limit for the file cache. If you select a value for the file size limit that's greater than the size limit for the cache, the app automatically increases the size limit for the cache. For information on the cache size limit, see Configuring the file cache.
To configure the file size limit:
1.If you have any files or folders selected, deselect them.
2.Do one of these:
oOn the action bar, tap the overflow icon ( ).
oIf overflow icon isn't visible, press the Menu button on your device.
3.From the menu, tap Settings.
4.In the Device section, tap Upload/Download File Size Limit.
5.Select a file size from the list. The options are:
o10 MB
o50 MB
o100 MB
o200 MB (This is the default.)
o500 MB
o1 GB
If you select a file size limit that's greater than the size of the file cache, the app displays an alert warning you that the file cache size limit will also be changed. Tap the OK button in the alert.
1.Tap the Settings tab.
2.In the Device section, tap Maximum Local Storage.
3.Select a file size from the list. The options are:
o10 MB
o50 MB
o100 MB
o200 MB (This is the default.)
o500 MB
o1 GB
If you select a file size limit that's greater than the size of the file cache, the app displays an alert warning you that the file cache size limit will also be changed. Tap the OK button in the alert.
1.Tap the overflow icon at the bottom of the screen ( ).
2.Tap Settings.
3.In the Device section, tap file size limit.
4.Select a file size from the list. The options are:
o10 MB
o50 MB
o100 MB
o200 MB (This is the default.)
o500 MB
o1 GB
Trademarks and Legal Disclaimer
© 2016 Hitachi Data Systems Corporation. All rights reserved.