HCP Anywhere User Help

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Configuring synchronization for a shared folder

You can enable or disable file synchronization for shared folders . While synchronization is disabled, a shared folder is not accessible from and does not occupy space on any of your computers. A non-syncing shared folder is still accessible in the User Portal and your mobile devices.

Syncing shared folders are identified by the following icons:

— Shared by you and synchronizing

— Shared with you and synchronizing

Non-syncing shared folders are identified by the following icons:

— Shared by you and not synchronizing

— Shared with you and not synchronizing

Tip: Turn off synchronization for a shared folder to save disk space on your computers, especially if you belong to a large shared folder that you don't frequently access.

To enable or disable synchronization for a shared folder:

1.On the Files page, do one of these:

oNavigate to the shared folder you want.

oUse the search bar in the top left corner of the window to search for the shared folder you want. 

2.Do one of the following:

oRight-click on the shared folder. Then, from the menu that appears, click on Sync or Stop syncing, as applicable.

oMouse over the folder and click on the Sharing button. Then, from the menu that appears, click on Sync or Stop syncing, as applicable.

3.In the confirmation prompt that appears, click the Sync folder or Stop syncing folder button, as applicable.

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