HCP Anywhere User Help
When you view a file in the mobile app, the app downloads a copy of the file and stores it in a cache on your device. That way, if you want to view the same file again, the app can read the file without having to download it again.
You can configure the maximum amount of space used for caching files. This setting does not affect the amount of space available for storing files that you add to your favorites.
For a file that's larger than the size of the cache, you cannot view the contents of the file or upload a file that's larger than the size of the cache. Additionally, on an Apple device, you cannot add the file to your favorites.
The size of the file cache cannot be less than the size limit for individual files. If you select a value for the cache size limit that's less than the file size limit, the app automatically decreases the file size limit. For information on the file size limit, see Configuring file size limit.
To configure the size of the file cache:
1.If you have any files or folders selected, deselect them.
2.Do one of these:
oOn the action bar, tap the overflow icon ( ).
oIf overflow icon isn't visible, press the Menu button on your device.
3.From the menu, tap Settings.
4.In the Device section, tap Cache Size Limit.
5.Select a size limit from the list. The options are:
o10 MB
o50 MB
o100 MB
o200 MB (This is the default.)
o500 MB
o1 GB
If you select a limit that's less than the size limit for individual files, the application displays an alert warning you that the file size limit will be changed as well. In this case, tap the OK button in the alert.
1.Tap the Settings tab.
2.In the Device section, tap Maximum Local Storage.
3.Select a size limit from the list. The options are:
o10 MB
o50 MB
o100 MB
o200 MB (This is the default.)
o500 MB
o1 GB
If you select a limit that's less than the size limit for individual files, the application displays an alert warning you that the file size limit will be changed as well. In this case, tap the OK button in the alert.
1.Tap the overflow icon at the bottom of the screen ( ).
2.Tap Settings.
3.In the File cache section, tap cache size limit.
4.Select a size limit from the list. The options are:
o10 MB
o50 MB
o100 MB
o200 MB (This is the default.)
o500 MB
o1 GB
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