Resetting HCP tenant security

HCP ensures that each HCP tenant always have at least one:

Locally authenticated HCP user account with the security role

Group account with the security role

For a given tenant, it is highly improbable that all locally authenticated users with the security role will forget their passwords at the same time. However, should this happen, if the tenant does not have a group account with the security role, the tenant would have no administrators who could manage user and group accounts.

To resolve this issue, you can use the System Management Console to restore access to the tenant for locally authenticated users with the security role. You can do this in one of two ways:

Reset the passwords for all locally authenticated user accounts with the security role. When you do this, you specify a single password for all affected accounts.

Grant the security role to a new or existing group account. A new group account will have only the security role and no data access permissions. An existing group account will have the security role plus whatever roles and data access permissions it currently has.

You can grant the security role to a group account only if the tenant is configured to support AD authentication, HCP is configured to support AD, and HCP is to communicate with AD. For more information, see Configuring Active Directory or Windows workgroup support.

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