At any time, you can test the connections to the syslog servers whose IP addresses appear on the Syslog page. Testing the connections causes HCP to send a message to the target IP addresses. To verify that the connections are working, you need to use your syslog tools to check that the message arrived.
The message HCP sends to the syslog servers has a severity level of Notice. Therefore, for the message to be sent successfully, the severity level of messages to be sent must be set to NOTICE.
To test the connections to the specified syslog servers:
1.On the Syslog page, click on the Test button. HCP sends this message to the syslog servers:
User username sent system log test message.
2.Check each syslog server to ensure that the message arrived.
If a syslog server doesn’t receive the message:
•Check that you’ve correctly specified the target IP address.
•Check that you can successfully ping the target IP address.
If you’re unable to determine the cause of the problem, contact your authorized HCP service provider for help.
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