Reordering RADIUS servers

When checking a login with remote authentication, HCP contacts the RADIUS servers in the order in which they’re listed on the RADIUS page until one authenticates the user. If none of the servers authenticate the user, the user cannot log in.

You can change the order in which HCP contacts multiple RADIUS servers. If you have configured separate RADIUS server list entries for multiple IP addresses assigned to the same server, you can change the order in which HCP attempts to use those IP addresses to connect to the RADIUS server. To do this, on the RADIUS page in the System Management Console:

  • To move a RADIUS server host name or IP address up in the list, click the move up control (move up control icon) for that entry in the RADIUS server list.
  • To move a a RADIUS server host name or IP address down in the list, click the move down control (move down control icon) for that entry in the RADIUS server list.