About the Switches page

On the Hardware Switches page you can add, delete, and monitor your HCP system switches. With the Service role enabled you can add and delete switches. With the Administrator role you can monitor the status of existing switches, but you cannot add or delete them.

For each switch, the page displays the following information:

  • Type

    The type of component.

  • Model

    The make and model of the component (for example, Dell® PowerConnect 2824).

  • IP address

    The IP address of the switch.

  • Status

    The status of the component. Possible values are:

    • Normal

      The component is available and functioning properly.

    • Warning

      The component has detected an error. For switches, possible causes include:

      • A fan in the switch is not operating normally.
      • A sensor in the switch is detecting an abnormal temperature.
      • One of two power supplies in the switch is not connected.
      • One or more ports in the switch are malfunctioning.

    • Unavailable

      HCP does not have connectivity to the component.

      HCP also reports a component as unavailable if it has not yet contacted the component for status information. To determine whether this is the reason for the unavailable status, refresh the Hardware Switches page in five minutes.

    If the status of a component is unhealthy or if a component remains unavailable for more than five minutes, contact your authorized HCP service provider for help.