Creating a user account

  1. On the Users page in the Tenant Management Console, click Create User Account.

  2. In the Create User Account panel, in the Username field, type a login name for the user account.

    User names must be from one through 64 characters long and can contain any valid UTF-8 characters but cannot start with an opening square bracket ([). White space is allowed.

    User names are not case sensitive.

    The user name for a user account must be unique for the current tenant. Different tenants can have user accounts with the same user name.

    You can reuse user names that are not currently in use. So, for example, if you delete the account for a user, you can create a new account for that user with the same user name as before.

    TipConsider using email addresses as usernames. This enables users to more easily remember their HCP usernames. It also gives you easy access to email addresses should you need to contact any users.
  3. In the Full Name field, type the name of the person for whom you’re creating the user account. .

    This name must be from one through 64 characters long and can contain any valid UTF-8 characters, including white space
  4. (Optional) Deselect Enable account to have the user account initially disabled.

    A disabled user account cannot be used to access the Tenant Management Console or HCP Search Console. It can, however, be used for namespace access with the HTTP protocol and Namespace Browser.
  5. For the Authentication option, select either Local or, for remote authentication, RADIUS.

    If you select Local, the panel displays the Password and Confirm Password fields and Force change on next login option. If you select RADIUS, these fields are hidden.

    For local authentication:

    1. In the Password field, type a password for the user account.

      Passwords can be up to 64 characters long, can contain any valid UTF-8 characters, including white space, and are case sensitive.

      To be valid, a password must include at least one character from two of these three groups: alphabetic, numeric, and other.

      The minimum length for passwords is tenant specific. Typically, it’s six or eight characters.

      NoteHCP does not save passwords in a recoverable format. If a user forgets his or her password, you need to assign a new one.
    2. In the Confirm Password field, type the password again.

    3. (Optional) Select Force change on next login.

      When this option is selected, the next time a user uses the account to log into the Tenant Management Console, the Console automatically displays the Change Password page. The user cannot do anything else in the Console until the password is changed.After the user changes the password, Force change on next login is automatically deselected.
  6. In the Roles section, select any number of roles for the user account, including none.

  7. (Optional) Specify a description for the user account:

    1. Click Description.

    2. In the Description field, type a description of the user account.

      This text can be up to 1,024 characters long and can contain any valid UTF-8 characters, including white space.
  8. (Optional) f you have the administrator role, select Allow namespace management.

    This option is selected automatically and cannot be deselected if the account being created has the administrator role.
  9. (Optional) If you have the administrator role, click Assign Namespace Permissions. Then associate data access permissions with the user account.

    You cannot associate data access permissions with a RADIUS-authenticated user account.
  10. Click Create User Account.