Testing SNMP connections

At any time, you can test the connections to the external SNMP managers whose IP addresses appear on the SNMP page. Testing the connections causes HCP to send a message to the target IP addresses. To verify that the connections are working, you need to use your SNMP tools to check that the message arrived.

The message HCP sends to the SNMP managers has a severity level of Notice. Therefore, for the message to be sent successfully, the severity level of messages to be sent must be set to NOTICE.

Before you begin

To view the SNMP page, you need the monitor, administrator, security, or compliance role. To configure SNMP for HCP and test connections to SNMP managers, you need the administrator or security role.

Procedure

  1. On the SNMP page, click Test.

    HCP sends this message to the specified SNMP managers:
    User username sent system log test message.
  2. Check each SNMP manager to ensure that the message arrived.

Next steps

If an SNMP manager doesn’t receive the message:
  • Check that you’ve correctly specified the target IP address.
  • Check that you can successfully ping the target IP address.
  • If you’re unable to determine the cause of the problem, please contact your authorized HCP service provider.